Customer Resources
These resources are intended for HEROweb customers. For the sake of transparency, we do our best to keep pricing information and business practices out in the open. If you are considering working with HEROweb, feel free to look through these resources to understand how we do business and the pricing you can expect for different services.
- Copyright Notice
Copyright © Copyright 1996- 2023 , Datahost, Inc. for HEROweb Marketing and Design © Copyright 1996- 2023...
- Please Share Your Feedback!
Share your positive experience with HEROweb Marketing and Design
- Acceptable Use Policy
We request that all MightyMerchant/HEROweb customers take a few moments to read through the "Acceptable Use" policy and become familiar with our guidelines.
- DMCA Compliance Statement
Datahost's DMCA (Digital Millenium Copyright Act) Compliance Statement Datahost recognizes and makes every effort to comply with the Digital Millennium...
- Customer Referral Program
Find out how YOU can benefit from referring our services to new customers with our Customer Referral Program.
- MightyMerchant Support Center
Our Support Center talks about the basics of an Ecommerce business and using the MightyMerchant platform.
- Hiding vs. Deleting Content in the Site Manager
Our customers often ask whether they should hide or delete content in the Site Manager when they are wanting to change content or if they have something they don't want to be seen. There are some ways to handle this depending on what your goals are. Please read on to learn how to make that decision.
- Using HEROweb Technical Support Services
As a customer of HEROweb and user of the MightyMerchant platform, you are entitled to free technical support for your website. Please read on to learn how to best use our support services and what is included in our support services.
- HEROweb Email Account Support Guidelines
HEROweb Marketing and Design provides a wide range of products and services all geared to helping you achieve your...
- Information for Customers Working with Third-Party Providers
These are our guidelines for customers working with third-party providers and subcontractors, such as web marketing companies, who are making use of the MightyMerchant Ecommerce Platform to work on our customers' websites. We welcome the opportunity to work with other firms to help in our customer's success. We have put together these guidelines to help clarify the best ways to utilize our system and to ensure good communication among all parties involved.
- Utilizing Web Security Certificates
Overview A security certificate is a vital component of any website. We recommend that all websites, whether they are facilitating...
- Merchant Accounts & Payment Processing
HEROweb recommends the following options for accepting credit cards on your site. Typically a payment processing company will have...
- Downloading Your Site Resources/Moving Your Site
- HEROweb Pricing Overview
This section takes our Billing Policies (above) a step further to give you more in-depth information related to your monthly fees associated with our services.
- Data Feed Pricing
HEROweb offers three types of data feeds for your product data: Shopping Feeds allow you to automate the creation...
- Data Upload Pricing
The following pricing schedule explains the costs related to integration with an external data source and the ongoing support...
- Custom Programming
This section is intended to help you better understand custom programming, including what it is, how it works, examples, what it entails, and associated costs.
- Using HEROweb Technical Support Services
As a customer of HEROweb and user of the MightyMerchant platform, you are entitled to free technical support for your website. Please read on to learn how to best use our support services and what is included in our support services.
- Pricing and Billing Policies FAQ
Included in your monthly fee are many valuable services, including the benefits of our staff's expertise and experience in eCommerce web development. See what is included and what is not in your monthly fee.
- Domain Expiration Policy
Change in eNom Reseller Agreement Terms and Conditions This is an important notice from eNom regarding recent changes mandated...
- Domain Registrant Benefits and Responsibilities
Domain Name Registrants' Rights: Your domain name registration and any privacy/proxy services you may use in conjunction with it...
- Server Options
Compare the price, bandwidth available, and services of different server options, so you can make the right choice.
- Server Access Assistance
These are our guidelines for third-party vendors and web marketing companies that use the MightyMerchant Ecommerce Platform to work on our customers' websites.
- Merchant Accounts & Payment Processing
HEROweb recommends the following options for accepting credit cards on your site. Typically a payment processing company will have...
